Thanks for choosing us. 

Looking for tech support? Let's Talk.


CALL US

Phone support is open from 9 to 5. ï»¿

EMAIL US

For general inquiries & questions, 

contact us via email

Tell us about your tech issues, just fill out the form below or email us directly at support@culturefy.com

FAQs

  • What is Culturefy?

    Culturefy is a proprietary, patent-pending, AI-driven management consulting platform with a hybrid approach that blends human expertise with the power of AI to deliver insights, strategy, and execution instantly—a concept we refer to as Fused Intelligence™.


    Unlike traditional consulting firms that deliver reports and walk away, we built Culturefy to disrupt traditional management consulting—eliminating delays between insight and action.


    With Robi®, our built-in AI Consultant, leaders can uncover blind spots, receive evidence-based recommendations, and deploy AI Agents to take action—all within one seamless platform.


    Fused Intelligence™ empowers organizations through:


    Insights delivered in real time across departments

    Strategy powered by expert-level recommendations tailored to your goals

    Execution activated instantly through Robi Agents for Sales, HR, Finance, CX, and Operations

  • What makes Culturefy unique?

    Robi is the world's first AI Senior Partner with patent-pending technology that delivers the complete consulting value chain - insights, strategy, and execution - in a single integrated system.

    Here's what makes us impossible to replicate:

    Complete Consulting Replacement

    Unlike other AI tools that automate tasks, Robi functions as your actual Senior Partner - conducting live strategic briefings with voice narration, engaging in executive-level Q&A, and executing recommendations immediately through multi-agent intelligence.

    Patent-Pending Protection

    Our proprietary "AI-Driven Consulting System" is patent-pending, covering the complete insights-to-execution pipeline. Competitors literally cannot build what we've built once our patent is granted.


    Decades of Big Four & MBB Expertise

    Robi applies proven methodologies from MBB, and Big Four firms - but delivers results in 1 day instead of 6+ months, with guaranteed execution instead of just strategies that sit on shelves.


    Execution Activated Instantly

    While traditional consultants deliver advice and leave, Robi executes every recommendation through our multi-agent system - think 5 PhD-level specialists working simultaneously to implement strategies while you watch.


    Enterprise-Grade Intelligence

    Robi continuously analyzes your complete enterprise data to deliver decision-grade insights that go far beyond traditional dashboards - providing the intelligence foundation that makes strategy and execution possible.


    The bottom line: We didn't build better consulting software. We built the replacement for consulting itself.

  • How can Culturefy help my company?

    Culturefy bridges the gap between the HR and marketing leaders and helps them build a DE&I-mature organization, a leading employer brand, and overall business success. We do this by providing resources and actionable insights that help the company build a positive & sustainable culture that enables business performance through people performance. Powered by Innovation, Motivation, and Collaboration, Culturefy excels in the areas of:  

    • Climate and Culture Checks
    • Human Capital Strategies
    • Employer Branding
    • Talent Management
    • Leadership Learning
    • Diversity Equity and Inclusion
    • Organizational Change Management
  • How does Culturefy support companies with a hybrid and remote workforce?

    Culturefy developed the Community Social Feed and Campaign Workspace to encourage meaningful connections and collaboration to transcend distance and enhance employee engagement.

  • Does Culturefy require training for employees and administrators?

    Yes, Culturefy offers both a comprehensive training manual guide and training sessions as part of the onboarding process for employees and administrators.

  • What happens if we onboard and offboard employees?

    Administrators can add new users and remove users directly from the Culturefy app. If your number of employees is shifting significantly or your business needs have evolved, please get in touch with our customer support team to discuss.

  • How do I book a demo?

    To book a demo, visit www.culturefy.com/contact

  • How can I report an issue in Culturefy web or mobile application?

    Culturefy offers a 24/7 support system. You can send us an email at support@culturefy.com or fill out this form to report any issues or if you need technical help.

  • How do I reset my password?

    You can reset your password in Account Settings, then Password Reset, or click "Forgot Password" on the sign-in page to reset your password.

  • How to add and delete a user in Culturefy?

    You can add single and multiple users in Culturefy by selecting Settings > User > Add User (if one person only) or Add Multiple Users (if two or more persons). Enter the person’s information and role in the system, and click the Save button.

NEED TECH SUPPORT?

Tech Support